Professional Baking Excellence

Last Updated: January 2024

Information We Collect

FluentBaking.live collects personal information you provide directly, including name, email address, phone number, and service preferences when you submit inquiries or place orders.

How We Use Your Information

We use collected information to respond to inquiries, process orders, provide customer service, send service updates, and improve our offerings. Marketing communications are sent only with explicit consent.

Information Sharing

We do not sell, trade, or rent personal information to third parties. Information may be shared with service providers necessary for business operations under strict confidentiality agreements.

Data Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction using industry-standard encryption and security protocols.

Your Rights

You have the right to access, update, correct, or delete your personal information. Contact us at [email protected] to exercise these rights or for privacy-related questions.

Contact Information

For privacy concerns or questions, contact FluentBaking.live at [email protected] or +1 (212) 555-0847.

Effective Date: January 2024

Service Agreement

By using FluentBaking.live services, you agree to these terms and conditions. Our baking services are subject to availability, seasonal variations, and custom order requirements.

Order Terms

Custom orders require advance notice (typically 48-72 hours for standard items, 1-2 weeks for wedding cakes). Deposits may be required for large orders. Cancellation policies vary by service type.

Payment Terms

Payment is due upon order completion unless alternative arrangements are made. We accept cash, major credit cards, and electronic payments. Corporate accounts available with approved credit applications.

Quality Guarantee

We guarantee the quality and freshness of our products. Issues must be reported within 24 hours of delivery. We reserve the right to remake items or provide refunds at our discretion.

Liability Limitations

FluentBaking.live's liability is limited to the cost of products or services provided. We are not responsible for events, gatherings, or celebrations beyond our direct service provision.

Modifications

We reserve the right to modify these terms with reasonable notice. Continued use of services constitutes acceptance of updated terms.

Last Updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help us provide better service, remember your preferences, and analyze website usage patterns.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including form submissions and security features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Preference Cookies: Remember your choices and settings for future visits.

Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality. Use our cookie preference center to customize your choices.

Third-Party Cookies

Our website may include third-party services (analytics, social media) that set their own cookies. These are governed by respective third-party privacy policies.

Contact Us

For cookie-related questions, contact us at [email protected].

Data Protection Officer Contact: [email protected]

Your GDPR Rights

Right to Access: Request copies of your personal data we hold.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data under certain circumstances.

Right to Restrict Processing: Request limitation of how we process your data.

Right to Data Portability: Request transfer of your data to another service provider.

Right to Object: Object to processing based on legitimate interests or direct marketing.

Legal Basis for Processing

We process personal data based on: legitimate business interests (customer service, order fulfillment), consent (marketing communications), and contractual obligations (service delivery).

Data Retention

We retain personal data only as long as necessary for stated purposes, typically 3 years for customer records and 1 year for inquiry data, unless longer retention is required by law.

International Transfers

Personal data is processed within the United States. Any international transfers comply with applicable data protection regulations and adequate safeguards.

Exercising Your Rights

To exercise GDPR rights, contact us at [email protected] with specific requests. We will respond within 30 days and verify identity before processing requests.

Effective Date: January 2024

Copyright Respect

FluentBaking.live respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

Reporting Copyright Infringement

If you believe your copyrighted work has been used without authorization, please provide:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (name, address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement under penalty of perjury that information is accurate
• Electronic or physical signature of the copyright owner or authorized agent

DMCA Contact Information

Designated Agent: DMCA Agent
Email: [email protected]
Address: 2847 Broadway Avenue, New York, NY 10025

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with required legal elements as specified in DMCA regulations.

Repeat Infringer Policy

We reserve the right to terminate accounts of users who repeatedly infringe copyrights or violate intellectual property rights.